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General conditions for online sales

General provisions

These General Conditions are valid and exclusively regulate the purchase and sale transactions with online modes, between the company FEDERCHEMICALS Srl, with registered office at Via GIOSUE 'BORSI No. 2, BS-282714 REA, VAT NUMBER 01423300175, hereinafter '' FEDERCHEMICALS '' and any user following called '' CUSTOMER '' making online purchases on the website www.homecareshop.it, hereinafter referred to as the "SITE", in compliance with Italian regulations.
These Terms may be modified and the date of publication of the same on the site is equivalent to the date of entry into force. In the event of changes of the general conditions, to the purchase order, as specified in the following articles. 3 et seq. of these Terms and Conditions (hereinafter the "Purchase Order") will apply the General Conditions published on the site at the same time of sending of the Order by the CUSTOMER.
These terms and conditions govern in particular purchases made on the site www.homecareshop.it, in accordance with the provisions of Leg. 70/2003 regarding electronic commerce, as well as the Part III, Title III, Chapter I of the Consumer Code, Legislative Decree no. n. 206/2005, as amended by Legislative Decree no. n. 21/2014 in the case in which the Client qualifies as a consumer within the meaning of article 3 of the same decree.
These Terms and Conditions are written in Italian. For ease of reference of the Client, these Terms and Conditions are translated into English and French on the website www.homecareshop.it, provided that in case of misinterpretation and any kind of differences, the Italian version shall prevail.

ART. 1 - Purpose of the contract

FEDERCHEMICALS sells and the CUSTOMER buys remotely movable property indicated and offered on the site www.homecareshop.it., according to these Terms and conditions. The conditions of the sale offer apply only to purchases made on the SITE above mentioned.
The contract ends only through the Internet, by accessing of the CUSTOMER at www.homecareshop.it and by the submission of a purchase order by the procedure provided by the SITE, upon registration by the CUSTOMER of its own account by filling out the form, which will allow access to "My account FEDERCHEMICALS".
The CUSTOMER guarantees that the data entered in the registration form are true and correct.
The CLIENT undertakes to read, before to confirm the order, the present general conditions of sale, in particular of the pre-contractual information provided by FEDERCHEMICALS and declares to know and to accept them without exception upon making the through telematic modes.
In the e-mail confirmation of the order, the CUSTOMER will also receive a link to download and store a copy of these general sale conditions, as required by art. 51 paragraph 1 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014.

ART. 2 - Pre-contractual information

The CUSTOMER, before the conclusion of the purchase agreement, examines the characteristics of goods that are described in the respective "Product Datasheet" available on the SITE at the time of selection by the CUSTOMER, which indicate the description, how to use, the hazard characteristics, the chemical and physical characteristics, warnings, and in their "Safety data sheet", which report the identification of the substance or mixture and society, the identification of hazards, Composition / Information about ingredients, first aid measures, the Fire-Fighting measures, the measures in case of accidental release, the handling and storage, exposure controls / personal protection, physical and chemical properties, the stability and reactivity, the toxicological information, the ecological information, the disposal considerations, the transport information, the information about regulations and more information.
FEDERCHEMICALS is committed to describe and present the items sold on the site as well as possible. Nevertheless, may result some errors, inaccuracies or small differences between the site and the real product. In addition, photos of the products presented on www.homecareshop.it do not constitute part of a contract, since they are as only representative.
Before the conclusion of the purchase agreement and before the order is validated with "payment obligation", the CUSTOMER is informed regarding:
- the total price of the goods including taxes, with details of shipping costs and any other cost;
- the method of payment;
- the period within which FEDERCHEMICALS undertakes to deliver the goods;
- the conditions, the terms and procedures for exercising the right of withdrawal in mind art. 7 of these conditions, granted to the CUSTOMER who is a consumer in accordance with Legislative Decree no. 206/2005, together with the type of withdrawal form, referred to in Annex I, Part B of the Legislative Decree 21/2014;
- the fact that the CUSTOMER who is a consumer in accordance with Legislative Decree no. 206/2005 will have to bear the cost of returning the goods in case of exercising the right of withdrawal, which is however excluded if the product has been opened after delivery , in mind dell'art.59 of that decree;
- the existence of a legal guarantee of conformity for goods purchased in accordance with the provisions of Legislative Decree no. 206/2005, due in respect of only consumer CUSTOMERS;
- the conditions of after sales service and commercial guarantees provided by FEDERCHEMICALS;
- the languages offered for the conclusion of the contract and any subsequent communications, which are Italian, English and French.
The CUSTOMER may at any time and in any case before the contract is concluded, take note of information concerning FEDERCHEMICALS, geographical address, telephone and fax numbers, e-mail address, information that is reported, even following:
FEDERCHEMICALS S.R.L.
Registered Office: Via GiosuŤ Borsi, No. 2 - 25128 - Brescia - Italy
tel. 0039-030-304139 - Fax 0039-030-3385580
certified e-mail: federchemicals@legalmail.it

ART. 3 - Conclusion and effectiveness of the contract

Purchase Orders must be made on-line by the CUSTOMER through the order process (hereinafter "Procedure Order") present on the site, in the manner indicated therein.
The desire for carrying out the Order takes place by affixing the appropriate flag and by confirmation with telematic mode. At any time the CUSTOMER may modify the data entered before the final confirmation of the Order.
Through each Order, the CUSTOMER may only buy a single unit of a single product.
The Order will be visible at the special section reserved into the SITE for the CUSTOMER "FEDERCHEMICALS My Account" and at section "My Orders".
The sales contract is considered concluded with the submission by FEDERCHEMICALS to the CUSTOMER of an e-mail confirmation of the order received, at the address indicated by the CUSTOMER when registering on the site.
This e-mail confirmation will contain the data of the CUSTOMER and the order number, the price of goods purchased, shipping costs and delivery address where the goods will be sent and the link to be able to print and store the copy of these conditions.
The CUSTOMER undertakes to verify the accuracy of personal data in it and promptly notify FEDERCHEMICALS any eventual corrections.
FEDERCHEMICALS undertakes to deliver the goods within 45 days commencing from FEDERCHEMICALS sending e-mail of order confirmation to the CUSTOMER, except in cases of force majeure also attributable to the carrier, as better specified at article 10 of the these Terms.

ART. 4 - Products Availability

The availability of the products refers to the actual availability in the moment in which the CUSTOMER performs the order. This availability must still be considered indicative only because, due to the simultaneous presence of multiple users on the site, products could be sold to other CUSTOMERS before confirming the order.
Even after the sending of the e-mail confirmation of the order sent by FEDERCHEMICALS, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically adjusted with the elimination of the product unavailable and the CUSTOMER will be notified immediately via e-mail.
Only in the case of unavailability of the product, if the CUSTOMER communicates its willingness to proceed with the cancellation of the order, FEDERCHEMICALS will refund the amount paid within 14 days from the day he was aware of the CUSTOMERís decision to terminate the contract.

ART. 5 - Payment

Each payment by the CUSTOMER can only occur by means of the credit cards indicated on the site www.homecareshop.it or with Paypal.
The Payment Order must be made at the moment of the Order of which art.3 of these conditions.
Communications relating to the payment and data provided by the CUSTOMER when this is done take place on special protected lines. The security of the payment by credit card is guaranteed by certification VBV (Verified by VISA) and SCM (Security Code MasterCard), as well as the measures taken by the Paypal site, without liability on the part of FEDERCHEMICALS.

ART. 6 - Prices and shipping costs

All the selling prices of the products listed on the site www.homecareshop.it are expressed in Euro and include VAT where due.
To the products has applied the price shown on the SITE is applied, at the time of sending the Order, without any consideration of previous offers or any following changes.
The CUSTOMER accepts the faculty of FEDERCHEMICALS to modify its prices at any time, however, the goods will be invoiced based on the prices listed on the site at the time the order is created and indicated in the email confirmation sent by FEDERCHEMICALS to the CUSTOMER.
The shipping costs are not included in the purchase price, but they are indicated and calculated separately at the conclusion of the buying process before payment, inclusive of the amount due for price, VAT where due and shipping costs.
In the event of a computer, manual, technical, or any other evidence error which might lead to a fundamental change, not foreseen by FEDERCHEMICALS, of the selling price to the public, which makes it unreasonable or clearly insignificant, the purchase order will be considered invalid and canceled and the amount paid by the CUSTOMER will be refunded within 14 days from the day of cancellation.

ART. 7 - Right of withdrawal

In accordance with the legal provisions in force, the CUSTOMER who is a consumer in accordance with Legislative Decree no. 206/2005 has the right to cancel the purchase without penalty and without giving any reason, within 14 days from the date of receipt of the order. This right of withdrawal applies only where the product has not been opened after delivery, according to art. 59 of Legislative Decree no. 206/2005.
The CUSTOMER who wishes to exercise the right of withdrawal must notify FEDERCHEMICALS through express declaration, if appropriate using the following withdrawal form duly completed, which can be sent by mail with return receipt or by certified electronic mail to the addresses indicated in point 2.
The CUSTOMER who is a consumer in accordance with Legislative Decree no. 206/2005 can exercise the right of withdrawal also by sending an explicit declaration containing the decision to terminate the contract or alternatively transmit the withdrawal form, in Annex I, part B, Legislative Decree 21/2014 (not obligatory), after filling, the text of which is shown below:
withdrawal form pursuant to art. 49, paragraph 1, lett. h)

(Complete and return this form only if you wish to withdraw from the contract)
FEDERCHEMICALS S.R.L.
registered office Via Giosue 'Borsi, No. 2 - 25128 - Brescia - Italy
tel. 0039-030-304139 - Fax 0039-030-3385580
e-mail: federchemicals@legalmail.it
With the present I / We (*) notify/ hereby give notice (*) the withdraw from my / our (*) contract of sale of the following goods / services (*)
- Ordered on (*) / received on (*)
- Name of consumer (s)
-Address of consumer (s)
- Signature of consumer (s) (only if this form is sent on paper)
- Date
(*) Delete unused.
In case of exercising the right of withdrawal, the CUSTOMER is obliged to return the goods within 14 days from the day on which he communicate to FEDERCHEMICALS its intention to withdraw from the contract, pursuant to art. 57 of Legislative Decree 206/2005.
The goods must be returned to FEDERCHEMICALS S.R.L. registered office Via Giosue 'Borsi, No. 2 - 25128 - Brescia - Italy
The direct cost of returning the product are borne by the CUSTOMER. These costs are estimated at an amount equal to the original cost of the shipment made by FEDERCHEMICALS to the CUSTOMER.
Within a period of 14 days and at the CUSTOMERSís expenses, the goods must be returned intact and sealed into its original packaging, complete in all its parts (including packaging and any documentation and accessories) and the annexed tax records.
Subject to the faculty to verify compliance with the above, FEDERCHEMICALS will refund the amount of the products covered by the withdrawal within a maximum period of 14 days, including any costs incurred by the customer.
As required by Art. 56 paragraph 3 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, FEDERCHEMICALS can suspend redemption until receipt and verification of goods sent.
In case of a positive outcome of the verification referred to the above, FEDERCHEMICALS will perform the refund by a money transfer to the bank account details, including all the necessary data (IBAN and SWIFT code), which must be supplied by the CUSTOMER.

ART. 8 - Conformity of products and legal guarantee

Products offered by FEDERCHEMICALS meet all safety standards set by the industry rules, taking into account the level of science and technology at the time of production, in relation only to the method of use and the risks of use indicated in the respective "Technical data "and" MSDS ", that CUSTOMER undertakes to comply with the diligence of the case.
FEDERCHEMICALS is not liable for any damage that is caused by a different use of the product offered by the one prescribed in the respective "Product Data Sheet" and "MSDS" and / or by CUSTOMER behaviors that go beyond those reasonably foreseeable in relation to same use, taking into account all the warnings, instructions and specifications given in the respective "product data sheet" and "MSDS".
FEDERCHEMICALS is not liable for any damage if the defect that caused the same damage did not exist at the time of putting into circulation of the product, nor in other circumstances indicated by law.
FEDERCHEMICALS is not liable for any damage that is derived from persons other than the CUSTOMER owner of the product, to which the same has been resold or otherwise transferred.
FEDERCHEMICALS guarantees to the CUSTOMER who is a consumer in accordance with Legislative Decree no. 206/2005 the application of the legal guarantee for the case of receiving of products not complying with orders or defective, in the terms and in the manner specified by Articles. 128 et seq. of the Consumer Code.

ART. 9 - Delivery and billing mode

FEDERCHEMICALS will only accept orders to be delivered in Italian territory and in the Member States of the European Community.
The products will be delivered by courier to the address indicated by the CUSTOMER at the time of the order not later than 45 days from the date of receipt by the CUSTOMER of the email confirmation sent by FEDERCHEMICALS, except in cases of force majeure also attributable to the carrier.
For every order placed on the site www.homecareshop.it, FEDERCHEMICALS will issue the invoice related to the Purchase Order, if required. The invoice is available and printable, after process the order, in the section "My Orders" into "My Account FEDERCHEMICALS". The invoice will contain the information provided by the CUSTOMER during the process order. After the issuance of the invoice, it will not be possible to make any changes to the data shown in the same.
FEDERCHEMICALS therefore reminds the Customer to always check with the greatest attention, the accuracy of the information provided.

ART. 10 - Liability

FEDERCHEMICALS assumes no liability for disruptions caused by force majeure or unforeseeable circumstances, even in case they depend of a malfunction or disruption of the Internet, if it is unable to execute the order within the time stipulated in the contract.

ART. 11 - Access to the site

The CUSTOMER has the right to access the site for inspection and for making orders. Any other use of the site or of its content, in particular commercial, is not allowed. The integrity of the elements of this site, whether audible or visual, and its technology used remain the property of FEDERCHEMICALS and are protected by intellectual property law.

ART. 12 - Cookies

The www.homecareshop.it website uses '' cookies ''. Cookies are electronic files that record information about the navigation of the CUSTOMER into the site (pages consulted, date and time of visit, etc ..) and allow to FEDERCHEMICALS providing customized service to its customers.
FEDERCHEMICALS informs the CUSTOMER about the option to disable the creation of such files, logging into its Internet configuration menu. It is understood that this will prevent the CUSTOMER to purchase on line.

ART. 13 - Wholeness

These general Conditions of Sale are made by all of the terms that compose them. If one or more provisions of these Conditions of Sale is deemed invalid or declared that under according to the law, the regulation or following a decision by a court of competent jurisdiction, the other provisions remain in full force and effect.

ART. 14 - Governing Law and Jurisdiction

These General Conditions of Sale and, in general, the sale of products via the WEBSITE, are subject to Italian law, excluding the reference to other jurisdictions.
Save the application of mandatory provisions concerning the Court of the consumer, any dispute regarding the execution, interpretation, validity, effectiveness, termination of the contract of sale will be pleaded by the Italian judicial authorities and, in particular, the Court of Brescia.

Art. 15 - Italian Language

These Terms and Conditions are written in Italian. For ease of reference of the Client, these Terms and Conditions are translated into English and French on the website www.homecareshop.it, provided that in case of misinterpretation and any kind of differences, the Italian version shall prevail.
The languages offered for the conclusion of the contract and any subsequent communications are Italian, English and French.